Do you offer online therapy?

Yes! Please contact me at emily@sapoto.support for more info on this.

Who is Sapoto Therapy suitable for?

I work with children aged 7+ and adults of all ages (Children under 16 will need parental consent to attend). You do not need a mental health diagnosis to be seen, but if you have received a diagnosis previously, that’s absolutely fine. I am unable to see anybody who is in need of immediate support or emergency crisis care. In these situations I recommend contacting The Samaritans (tel: 116 123), contacting your GP directly, calling 999, or going to the nearest A&E.

How do I book?

Following our assessment call (which you can book on my homepage), we will arrange your first session at a time and day that suits.

Does what I say in sessions remain confidential?

In line with the BACP codes of conduct and data protection law, information shared with me remains confidential.

If a specific concern related to the risk of harm to yourself or to other people arises, I may be required to share this information (in line with best-practice in safeguarding) with relevant agencies who can provide further support. This will be explained in detail in your first session.

What happens if I need to cancel or reschedule my session?

I understand that life happens, plans change, or you simply just don’t feel up to it so I am happy to cancel or reschedule any appointments up to 12 hours prior to the appointment time. If you choose to cancel up to 12 hours before you will be refunded in full, any cancellations within the 12 hour window will be charged in full.

What happens if I am running late?

I also understand that things crop up, so I offer a grace period of 15 minutes. In the event that you are running late, please contact me as soon as possible. If I have not heard from you within the 15 minutes of the scheduled session time, I will assume that you are not coming to the session and it will be charged in full as a no-show. If you are running more than 15 minutes late but have contacted me, we can decide together what we do next.